Privacy Policy

Effective Date: December 5, 2024

At TrendAurra, we value your privacy and are committed to safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website and make purchases from our online store. By using our website, you agree to the terms outlined in this policy.

Information We Collect

We collect the following types of information to provide you with the best shopping experience:

  1. Personal Information: When you make a purchase, register an account, or sign up for our newsletter, we collect personal details such as:

    • Name
    • Email address
    • Shipping and billing address
    • Phone number
    • Payment information (credit/debit card details or PayPal account)

    This information is necessary for processing orders, delivering products, and contacting you regarding your purchases.

  2. Non-Personal Information: We also collect non-personal information to analyze trends and improve our website. This may include:

    • Your IP address
    • Browser type and version
    • Device information (e.g., mobile, tablet, or desktop)
    • Pages you visited on our website
    • Referring website (if you arrived from an external site or search engine)
    • Time spent on specific pages or products

    This helps us optimize your experience and tailor our website’s features to better serve your needs.

How We Use Your Information

Your information is used in several ways to improve your shopping experience and communicate with you about our products:

  1. Order Processing and Fulfillment: We use your personal information to process and complete your purchases, including shipping and handling your orders, processing payments, and communicating updates related to order status (such as shipping confirmations and tracking information).

  2. Customer Support: If you contact us for support or inquiries, we use your personal information to provide assistance, resolve issues, and answer questions regarding your orders or products.

  3. Personalization and Recommendations: We may use the information collected to provide you with personalized recommendations, promotions, or product suggestions based on your browsing history and purchase behavior on our website.

  4. Marketing and Promotional Communication: With your consent, we may send you promotional emails, special offers, or newsletters about new product launches or upcoming sales. You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

  5. Improvement of Our Website: Non-personal information is used to analyze how visitors interact with our website, allowing us to improve site functionality, usability, and overall customer experience.

Sharing Your Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in the following:

  1. Payment Processors: We use third-party payment processors to securely handle financial transactions, such as credit card payments or PayPal. These providers are obligated to use your payment information solely for the purpose of processing payments and are required to comply with strict security protocols.

  2. Shipping and Delivery: To deliver your order, we share your address with trusted shipping carriers (e.g., UPS, FedEx, DHL) so they can fulfill your order and provide you with tracking information.

  3. Marketing Partners: If you consent to receive promotional materials, we may share your information with marketing partners or email service providers to send newsletters or promotional content.

We will never share or sell your personal data to any other third-party marketers or vendors without your consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience and gather analytics about website traffic and user behavior. Cookies are small text files stored on your device that allow us to:

  • Personalize your experience by remembering your preferences.
  • Track your browsing activity on our website.
  • Analyze website performance and improve content based on user interactions.

You can control cookie settings in your browser or device. However, please note that disabling cookies may impact the functionality of our website and prevent you from using certain features.

Data Security

At TrendAurra, we take the security of your personal information seriously. We use industry-standard security protocols to protect your data, including encryption and secure socket layer (SSL) technology to ensure that your personal and payment information is transmitted securely.

Although we implement strong security measures, please understand that no data transmission over the internet can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

Your Rights and Choices

As a customer, you have certain rights regarding your personal information. These include:

  1. Access to Your Information: You have the right to request access to the personal data we hold about you. You can inquire about the types of information we store, how we use it, and request a copy of your data.

  2. Correction and Deletion: If any of your personal information is incorrect, outdated, or incomplete, you have the right to request a correction. You may also request to delete your personal data from our records, except where we are required by law to retain certain information.

  3. Opt-Out of Marketing: You can opt out of receiving promotional emails at any time. Simply click the “unsubscribe” link included in any marketing email, or contact us directly to request removal from our email list.

  4. Data Portability: In some cases, you may request a transfer of your data to another service provider. We will provide your data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of your rights, please contact us at info@trendaurra.site.

Retention of Your Information

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including providing customer support, fulfilling your orders, and complying with legal obligations.

Once your data is no longer needed, we securely delete or anonymize it, unless we are required to retain certain information for legal reasons.

Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by TrendAurra. This Privacy Policy applies only to our website and does not cover third-party sites. We encourage you to review the privacy policies of any third-party websites you visit to understand how they collect and use your data.

Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will take steps to remove that information from our records.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

  • Email: info@trendaurra.site
  • Phone: (620) 508-6028
  • Mailing Address: 914 Larimer St, Pratt, Kansas 67124, USA