Sales Policy

Effective Date: December 5, 2024

At TrendAurra, we are proud to offer a wide range of premium luxury jewelry designed to make you feel elegant and confident. Our Sales Policy outlines the terms and conditions for purchasing products from our website, ensuring transparency and customer satisfaction.

Product Availability

  • All products listed on trendaurra.site are subject to availability. We make every effort to keep our inventory up to date; however, if an item is out of stock, we will notify you immediately via email. In such cases, we will offer alternatives or allow you to cancel the order if preferred.
  • We reserve the right to limit quantities and refuse or cancel any orders at our discretion, especially if fraud or pricing errors are suspected.

Pricing

  • Prices listed on TrendAurra are in U.S. dollars (USD). Prices are subject to change without notice. However, once you place an order, the price listed at checkout will be the final price.
  • We offer seasonal sales and promotions, but all discounts and promotions will be applied at checkout. If you have a promotional code, be sure to enter it at checkout to receive your discount.

Payment Methods

  • We accept a variety of secure payment methods, including:
    • Major credit cards (Visa, MasterCard, American Express, Discover).
    • PayPal.
    • Other secure online payment options.
  • All transactions are processed through secure, encrypted channels to protect your financial information. We do not store your payment information after the transaction is complete.

Order Confirmation

  • After placing your order, you will receive an order confirmation email that includes your order number and details of the purchased items. Please double-check the details of your order to ensure everything is correct.
  • If you do not receive your confirmation email, please contact us at info@trendaurra.site to verify your order status.

Shipping

  • We ship to most locations worldwide. Shipping fees are calculated at checkout based on your location and the size of your order. The shipping cost will be displayed before you complete your purchase.
  • Estimated delivery times vary depending on your location, but we aim to process all orders within 2-3 business days. Delivery times may also be affected by the shipping carrier or unforeseen circumstances.
  • Once your order has shipped, we will send you a shipping confirmation email with tracking information. Please note that delivery times are estimates, and we are not responsible for any delays caused by the shipping carrier.